![]() Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy Understand how each job responsibility impacts guests, employees, and overall restaurant operationsĮnsure their management team & Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirementsĮnsure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.įollow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilitiesĬommunicate to their immediate supervisor when additional training guidance and practice is neededĮnsure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively andĮnsure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off The General Manager is responsible and accountable for all restaurant activities at all times. ![]() The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. As the brand expands, it is seeking qualified, experienced and passionate restaurant operators and franchise groups to develop the concept in key markets.The General Manager will lead the coordination and planning of everyday business operations. Specializing in hot chicken tenders and sliders, with spice levels ranging from “No Spice” to “Reaper,” each restaurant also serves sides of house-made Kale Slaw, creamy Mac & Cheese and crispy Fries or Cheese Fries.ĭave’s Hot Chicken offers a robust business model, including national and local marketing support, proven systems, manuals and operating procedures, as well as assistance with site selection. Today, the fast-casual brand has its sights set on growing throughout the United States through franchising and has several multi-unit agreements in development. Since then, the brand has exploded in popularity and now has multiple brick-and-mortar locations open in Southern California. We are thrilled to continue growing Dave’s Hot Chicken with excellent franchise partners and are excited to see the concept expand in new markets.”įounded by classically-trained chef Dave Kopushyan and three friends in early 2017, Dave’s Hot Chicken initially opened as a parking lot pop-up, with lines quickly wrapping around the block. “Our focus is to partner with accomplished and savvy multi-unit restaurant operators, and Carl fits that bill perfectly. As a cultural fit, we are confident that he will create the same energy and experience in the Low and High Desert regions that we aim to produce in each restaurant,” adds Shannon Swenson, Vice President of Franchise Development at Dave’s Hot Chicken. “Carl is exactly the type of operating partner that we are looking to grow alongside. and Jamba Juice locations throughout Southern California. His ownership group, CLK Inc., owns over 100 combined Carl’s Jr. Karcher brings decades of experience in the franchise restaurant industry to Dave’s Hot Chicken. Our team is eager to grow Dave’s Hot Chicken in Southern California.” “The simplicity of the brand’s operations, along with the passionate and experienced leadership team, booming fan following and delicious food was extremely attractive and made the choice to invest a no-brainer. After doing our due diligence, Dave’s Hot Chicken was the clear front-runner,” says Karcher. “The hot chicken category has tremendous growth potential and is a logical choice as we seek to expand our portfolio. Karcher’s team will focus on adding locations in the Low and High Desert, including parts of Riverside and San Bernardino counties. to open 10 locations in the Low and High Desert regions.Īs part of the deal, Karcher will grow the Nashville Hot Chicken concept throughout Southern California. ![]() Dave’s Hot Chicken announced it has inked a franchise agreement with Carl L.
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